Or: Why it's good to borrow your enemy's arrowThe article is the second culture check article. The first was about a western background. This one is focused on a Sino background - China and influenced countries/cultures. It might seem extreme to consider one country after considering an entire hemisphere last time. However, China is a big country with a long history – and thus justifies such attention. And, as implied above, the article could also have elements applicable to other countries that have a strong Chinese influence – either through cultural exchange or migration. It is for the reader to decide if this is applicable – either to themselves or those they work with/manage.
Perspective on Knowledge – framing and first principles There is a cliché about Chinese not being as creative as those from other cultures. However, I can say from my own personal experience working in China that this is not the case. But there is something that can explain why people have this perspective. It is the perspective on knowledge. Some view knowledge as something that is external to humans – something to be acquired through exploration. Others view knowledge as something that comes from within humans – those who have something innate and special. In China, there is a greater tendency to view knowledge as something that comes from within. This is a result of two broad influences on Chinese culture: Buddhism and Confucianism. The first brings with it notions of karma – this idea can mean that success is more a function of the character of the person than the laws of nature being understood and used correctly. Being a good person alone would mean that things will eventually work out. The second, often (you will see below why I use the word “often”), extols the value of obeying those in authority for the sake of social (if not cosmic) harmony – that can convey the notion that along with authority comes expertise. The above can mean that people will be more greatly influenced by ideas that come from those viewed as experts. Therefore, an engineer with a Sino background could be less inclined to consider reframing a problem (or previously presented solution to a problem). It can also create an environment that is dismissive of first principles. And an engineer might still choose to pursue an idea that is clearly, due to first principles, unviable; solely because someone senior said to. This was something I encountered when doing my research into how cultural background can affect engineering practice. This tendency for Chinese to view knowledge in such a manner is sufficiently common that a solution, applicable in all disciplines, has already been developed by others. Folklore precedence matching. In this process, one looks for an example from Chinese history (or folklore) that is aligned with the approach desired. Folklore precedence matching for engineering You could choose to look for something similar to the exact approach desired. But a better approach, I think, is to showcase examples from Chinese history that showcase the approaches aligned with engineering expertise more broadly. These examples can be part of induction, education, training, or regular reminders. Use them anyway you see fit. Examples from Sun Tzu. “The general who advances without coveting fame and retreats without fearing disgrace, whose only thought is to protect his country and do good service for his sovereign, is the jewel of the kingdom.” The Art of War, Chapter 10 (Terrain) This shows that the good of the country (company and those who work there) to do service for the sovereign (manager, owner, shareholders etc.) should be what guides actions. That means considering new ideas (framing) and adhering to the laws of nature (first principles); not simply doing as you are told to in hopes of getting approval from others (coveting fame or fearing disgrace). “There are occasions when the commands of the sovereign need not be obeyed.” The Art of War, Chapter 8 (Variation in Tactics) This clearly states that the manager is not all knowing. And an engineer should be free to do as they know is best – using first principles and framing as needed (not to mention systemic thinking, which will come in more detail later). Example from the Battle of Red Cliffs. One of my favourite Chinese movies is John Woo’s Red Cliff. And one of my favourite parts is where Zhuge Liang is charged with acquiring 100,000 arrows. And he needs them fast. Everyone assumes he plans on finding some way to make them quickly – and they assume he is going to fail. However, Zhuge Liang makes no visible preparations to produce arrows and offers no explanation to his peers or superiors. Instead, he waits for specific environmental conditions (heavy morning fog) and prepares boats covered with straw. He rows these boats toward the enemy camp, beating drums and shouting at the same time to simulate an attack. Unable to see clearly and assuming an assault, the enemy responds with volleys of arrows. The arrows embed themselves in the straw coverings. Zhuge Liang then withdraws with the needed arrows – collected from his enemy and ready to be returned. This is an example of the value of the independent expert(s) to get the job done. An example from Confucius. Then there is of course Confucius. Confucius is often thought of as someone who encourages people to defer to those in authority – as mentioned above. Also, he is often implicitly viewed as an example of someone who has innate knowledge. Still, he also said: “In serving one’s lord, one should remonstrate with him when he does wrong.” Analects 14:22 This implicitly states that there is an objective truth (first principles) and that these should be adhered to. The above examples provide a way one can leverage Chinese folklore precedence matching to establish a culture and environment aligned with good engineering practice. And this can change the perspective of people at any level within the engineering team. Remind them of these principles and, from that, emphasize the importance of engineers:
Organisational maturity – systemic thinking China has progressed economically at an amazing rate over the past decades. There have, along with that, been improvements in regulation, research and development, education, and business management. However, there are still significant areas of China heavily influenced by earlier practices – including those of the communist era. One practice that is significant in the context of engineering expertise is the division of labour. When it comes to production, there is no substitute for the division of labour. Early estimates by the economist Adam Smith noted an improvement in productivity of 206 times when using the division of labour. And it is tempting for managers who have seen the power of the division of labour in production to then erroneously use it in engineering practice. Putting each engineer in their own Dilbert-esque desk and having them focus on one specific task in the engineering process. Because of the large number of managers in China who have come from production, there is a greater tendency for this practice to occur in China. There are many issues with this approach regarding good engineering practice and outcomes. However, for the engineers in this situation, their ability to think systemically, given they need to focus on a single task all the time, atrophies. This, based on the experience of a colleague working in China, can be addressed by simply steadily expanding the scope of engineering works. Something that has atrophied from neglect can be strengthened from exercise. Thus, if you are an engineer with such a background or managing such engineers and you want an increase in systemic thinking, then all that’s needed is a steady increase in the number of systemic issues that are to be factored into any task. Closing In the above I have shown how a Sino cultural background, particularly as expressed in China, can influence engineering practice in subtle yet important ways. But it could be useful for Taiwan, Singapore, Malaysia – any part of the world influenced by Chinese migration – or any other culture that shares similar philosophies. By examining perspectives on knowledge, authority, and organisational structure, it shows how framing, first principles, and systemic thinking can be weakened when expertise is overly associated with hierarchy or when production practices are misapplied to engineering work. Importantly, it also demonstrates how Chinese philosophical and historical examples can be used to reinforce good engineering practice, offering practical ways for engineers and managers to align cultural context with engineering excellence.
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Or how to calm the maverick withinThis is the first "culture check" article I will write that will specifically look at different backgrounds (in a fairly broad sense because there are so many of them) and how it could cause issues in your engineering. I am focusing on the negative aspects because engineers love having problems to solve.
What are the key attributes of western culture? Western cultures are typified by a longer period of wealth and a stronger focus on individualism over the focus on the group. There are other aspects, but these are the ones that I will focus on in the context of engineering – because they are the ones that proved significant in my research. And the effect on engineering? If you are from a wealthy western country, then you are, most likely, from a post industrialised society. That means the majority of wealth comes from the services and knowledge industries – and it has also been like this for some time. And manufactured goods are frequently considered ultra-cheap; thus, the alternative name “The throw away society”. In such a society, we become more interested in customised and bespoke products. Brands can hold some sway, but not because they are associated with wealth; because they are usually associated with an image or persona. You can’t as easily convince people you are successful by owning certain brands anymore – because the fact is many could afford something that is practically comparable. Status thus comes from uniqueness and thus exclusiveness. An engineer from such a society will always have more of a tendency to try something new. But not because they know it will be a better solution – even though it might be. But for the sake of the novelty itself – and the perception that the cost is not that great, nor much of an issue. Now couple this with the tendency to individualism. Such an engineer would now be more motivated to pursue such an idea for their own glory. If it helps the company, then great. But if it becomes a success, then they would be more inclined to say “That was my idea” as opposed to saying “That helped to company enter a new market”, “That cut cost and boosted revenue”, that reduced down time” and so on. Thus, with a tendency to gravitate to the novel without worrying as much about cost and with less thought given to the greater group, the western engineer is more likely to go rogue and be a maverick. This might be what’s needed at times. But, let’s be honest, good engineering happens when the engineering team is implementing solutions that are aligned with each other and with the business goals. And the practical implications are…? Western managers are probably aware of this – even if they don’t know it – and can manage it. Acknowledging the great idea and engineering excellence and then noting that in a different context we could pursue it, but, for now, we need to focus on something more aligned with the broader goals. I know I have had to at times. But if you are from another background, then this is something to be aware of should you ever be managing western engineers. And I mean based on cultural/economic/national background – don’t assume if they have a different ethnicity from what you expect, have some heritage similar to yours, or can speak your language, then they will think like you. These tendencies could still be there. If you are a western engineer, then ask yourself now, and indeed then, and then then again, if you tend to pursue ideas for the sake of novelty and personal glory as opposed to doing it for the engineering team, the company, and societal, success. Or, How to be the engineer that gets stuff doneIn this article I will to talk to you about a 3 step process that will ensure you are the type of engineer that gets stuff done – even when relying on other people. And then I will talk a bit more about how this can play out in a global context. Given that there is always an increasing demand for speedier delivery and the world is getting smaller, this can be essential for many engineers.
The driver Have you ever worked with people who seem relentless and just get things moving? Maybe you are one of these people – in which case, skip to the next section. But it is more likely that you want to be one of these people. You possibly think they are just demanding or pushy or focused. Certainly you would say that they are driven. But is it actually a very simple process that they follow to make things happen. And here it is:
So now you know how to be a driver engineer. The global context If you want to be a global engineer, then you need to understand how the above process could play out in other cultures (ethnic, national, company and so on). Not all cultures have the same take on time. What you consider a deadline others will consider a guide. So consider, when you approach someone at a deadline, if you should be talking like something was missed or like you are just following up to see how things are progressing. Also, the other might happen – the person you are talking to will get annoyed if you don’t give them a deadline that will allow them to prioritise their work. Cultures will vary in how specific their communication is. You might feel that you have been perfectly clear, but people in other cultures could think you are vague or overly specific (to the point of insulting their intelligence). I think this is less likely in engineering because we can often establish, through physical reality, what details are indeed important. But still, it could be an issue to be mindful of. Hierarchy is another one. Across different cultures who can rightly ask someone to do something (based on the position of the two people) varies. Therefore, from the onset, ensure that you in a position that is suitable to make the respective request of that person – you might be OK to talk directly to them or you might need to speak to their manager or you might need to speak to your manager who will then speak to their manager who will then speak to them. Finally, consensus. Make sure you can just ask the other person to do something. It might be that you are expected to engage first to ensure everyone involved agrees before any action is take. The three steps above assume that, if required, you have already done this. Happy driving I hope that you now find your tasks, when reliant others, are completed in a more timely manner. Whether you be in a different culture or not. In this article I will talk about cultural shocks and how to handle them. But I am going to talk more about one that few expect. After reading it, you will be better able to manage transitions between roles and, if you are a manager, help other better manage the transition. First of all, let’s consider some of the different things that can affect engineering practice and culture. The main ones are:
You can probably understand from the above how you could experience significant differences in how engineers go about engineering as you move from one country to another. Especially when those two countries have very different cultures. However, when the differences are that large, we are often fore warned (and thus prepared) about those differences. It is the cases where you expect there to be fewer differences that you are more likely to suffer. The cultural consultant and author The Culture Map, Erin Meyer noted that the case where there is the greatest failure in professional transfer is between the U.S. and the U.K. People assume that the cultures are sufficiently similar enough that they do not need to mind those differences – this complacency then causes issues. In my experience and from my research though, there is an even greater (and less noticed) factor that can cause issues for engineers: typical budget sizes. This can have a tremendous effect upon how engineers go about their jobs.
An example from some of my research. This was some time ago when I spoke with engineers in the automotive industry. It was noticed that Australian and Chinese engineers were better able to work with each other than either could with American engineers. Why was this, given the greater cultural similarities between Australian and Americans? At that time, the Chinese automotive industry was not the juggernaut that it is today – few had heard of BYD, and Great Wall was only just starting to be associated with cars. Instead, it was an industry that ran on much tighter developmental budgets. Much like the Australian industry also was at that time. Today, while the Chinese industry has grown, the Australian industry is essentially dead – so obviously the trends were in opposite directions while at that time there was an intersection. What does this mean for you?
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AuthorClint Steele is an expert in how engineering skills are influenced by your background and how you can enhance them once you understand yourself. He has written a book on the - The Global Engineer - and this blog delves further into the topic. Archives
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